In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program.
They met during one of the work terms as they worked for the same employer.
While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together.
The intention was to find developers overseas to work on software projects. On one of Anton’s trips, one of the
contacts informed the need of setting up a callback service to route calls originating from emerging markets
and terminating it in Western countries.
At that time, Siva introduced Mamoon Rashid to Anton and the three founded Telcan. Mamoon, also a Civil Engineering
student, had software development experience and developed the first Telcan switch platform.
The first hardware was a 386 Tandy computer donated by Anton’s father. Mamoon developed the first callback switch
and billing using Visual Voice software and a 4 port Dialogic analog card. With this setup Telcan contracted a
dozen international companies.
Telcan founders were operating part time for more than 2 years while still attending school. Right after graduation
in 1998, Anton started to work full time for Telcan, becoming Telcan's first employee. The company acquired about
$15,000 capital from the founder’s families and used it to setup equipment at a collocation space in New York,
buy a digital card and pay deposits to carriers. And this is how it all started.
- Telcan was founded by Siva Sanmuga, Anton Mendoza and Mamoon Rashid.
- The company purchased a voice card, developed a basic call processing software and built a web site in order
to provide international callback service. The first 5 clients were contracted that year, billing about 6,000 USD/month.
- The founders graduated from University and Anton started to work full time. His salary was partly subsidized by
Siva and Mamoon, who had full time jobs as engineers in other companies.
- The company moved to an office.
- The company had 5 employees.
- Telcan was providing international callback service to resellers around the world as well as selling the service online.
- The company started providing calling cards, toll free numbers and virtual PBX thru its platform to end users,
agents and private-label resellers in the Canada market.
- Callback was still the main business providing most of the revenue for Telcan.
- The first VoIP application was developed.
- Callback business considerably declined and toll free service was still strong.
- Telcan’s new wholesale model would provide prepaid platform services to entrepreneurs and
service providers in the telecom industry.
- As callback revenues continue to decline, Wholesale focused on VoIP callshop services to
international dealers mainly in Europe, Middle East and Africa.
- The company invested heavily in developing the platform, focusing on calling cards, VoIP, pbx and retail portals.
- The wholesale department shifted focus on marketing the platform for prepaid phone cards and prepaid
retail portals for pinless services in North America, as these products showed maturity.
- The company adds new international carriers to the LCR, dramatically improving pricing, redundancy and voice quality.
- Adds a wide array of reporting tools for service providers.
- Introduces value-added services to its white-label ecommerce offering.
- Launches IVR apps for activations, credit card recharges and promotional programs.
- Adds U.S. mobile top up to its platform.
- Dramatically improves its VoIP phone service.
- Introduces wireless MVNO services to its platform clients.
- Launches new POS portal.
- Introduces new Smarphone Apps for platform customers that allows users to make voip calls, send messages and send mobile payments.
- Further enhances web sites and shopping carts for platform customers
- Introduces Canadian wireless recharges to Canadian platform customers