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Universal PIN

Callback Service

What is callback?
The callback service comes with your PIN for free. Callback is ideal when traveling to places where Telcan does not have local or toll free access numbers. There are three main options for triggering callback: web callback, SMS callback and caller ID callback.

Callback options

Web callback: It allows you to trigger callback calls from a web page. To use it, just click on the trigger callback box, and you will see a small form. Enter PIN, number calling from and number calling to and click on “call”. The system will call you back and connect you to your destination number.

SMS callback: This option is great for mobile phone users that have SMS enabled. Just send an SMS message to the SMS access number. In the message enter: PIN DestinationNumber.

Caller ID callback: Call your caller ID access number and hang up on beep sound. Our system will call you back and prompt for your destination number.

Please note that for SMS callback and caller ID callback to work, it is essential that your caller ID gets passed to our system, otherwise the service won’t work. We cannot guarantee that your caller ID gets passed to our servers.



From: Anthony Davis
Sent: Thursday, November 07, 2004 1:35 AM
To: support@Telcan.net

"Just a note to let you know that you provide an excellent product at a very competitive price...more


From: Viele Grüße
Sent: Wednesday, Februray 13, 2005 5:13 AM
To: support@Telcan.net
Subject: Re: CR015016769

"Thank you. I want to tell you that now it is very comfortably to phone...more


Sent: Monday, April 17, 2005 11:31 PM To: 'Telcan Customer Service' Subject: RE: Requested Service/Line Activated - Telcan.net.

Gentlemen: Thanks for the excellent service and support provided over last few weeks...more

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