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Platform Features

Here are some of the standard features included in our platform. They were designed to gain more control over the service and facilitate the provisioning process.

Multiple Rate Tiers
This option allows you to provide wholesale services to other clients. The platform lets you manage wholesale prices, balances and payments.

Distribution Levels
We offer two distribution levels for better managing your batches. This allows you to group and distribute batches, this way you can assign distributor access to specific groups. Example: Level 1 could be for your distributors and Level 2 your retailers.

Rate Management
Easily create retail rate tables that fit your markets. You can upload rates from a spreadsheet our use our rate builder tool with flexible surcharge features and formulas.

Surcharge Management
Our newly improved billing software allows you to setup several combinations of billing and surcharge options, accommodating to your own market needs. Our billing system provides 46 unique surcharge options that can be applied in multiple combinations to help you maximize your margins.

Enhanced Online Reports
Our flexible reports will let you access crucial data to help you control your business. Some of the reports you can run are: by-country reports showing call completion, total minutes sent, average call duration; by agent/client/ reports showing sales, cost, profits, etc.

Instant route change sequence without dropping the call
This feature allows you to program a sequence to try instantly other routes if the first choice fails during the same call session.

PIN-less dialing
Our system recognizes the ANI of your users and automatically authenticates the caller without requiring entering the PIN for every phone call. This option is available for all products, including callback.

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