TelCan has developed a number of e-commerce modules designed to enhance your online business. From prepaid card storefronts with real-time transactions to online management sites for your clients and business partners, these modules will increase the functionality of your online business.
In addition, if you already have a website and just need to increase functionality, TelCan will provide you with integration APIs that will allow you to retrieve and update data from our servers to your online site.

Retail Prepaid Phone Card Site
Develop a private label site with product description, FAQs, price calculator, card finder, shopping cart, web trigger, quick recharge, feedback/contact form and client login.

Order Processing / Account Activation
1. When new orders are placed through your web site, a client account is created simultaneously in our servers. TelCan will develop an API that will create a client account, activate a PIN and setup all parameters for the PIN (ANI, language, billing increment, auto-recharge value, etc.).

2. A request for charge will be sent to your merchant through another API (see Merchant Interaction).

3. At any time all pending orders will be shown with the results from the merchant request (if card has been charged, declined, stolen card, etc.). Similarly, the fraud check result will be displayed (see Fraud Check session). If all results are positive, you can just activate account and send a preformatted welcome email with a click of a button.

Online Client Management
1. Your clients will have access to a secure, branded site to manage their accounts.

2. Here are some of the features: add payment, view payment records, view call log, change preferences such as registered ANI numbers, languages, auto-recharge value, view news and announcements from your company.

3. Allocate IP address with SSL security.

Payment Processor Interaction
TelCan will develop an API that will interact with your online Payment Processor. The API will be used for new orders, manual recharges and auto-recharges. Client’s online Payment Processor will provide TelCan with the necessary parameters and formats for sending charge requests.

Anti-fraud System
In the order process, new clients are asked to provide cardholder’s home telephone number.

1. Clients will be provided with an order confirmation number.

2. In order to activate a new account, cardholder will call a specific toll free number provided by TelCan. An IVR will ask cardholder to provide the order confirmation number.

3. The system will grab the ANI on the inbound toll free call and look for a match between cardholder’s zip code and the caller’s Area Code / Exchange. The result will be posted in Pending Orders.

4. The system will run pending orders against a fraud database collected from 7 years business. It will look for match in IP address, email address and ANI. The result will be posted in Pending Orders.

Recharge IVR
When account goes below a certain amount, the IVR will announce the balance and ask if user wishes to recharge. User will press a key to accept and enter recharge amount. IVR will use merchant interaction module and send request to charge. If all charges pass, IVR will announce charge successful and recharge in real time.

Prepaid Agent Management Site
Your prepaid agents can login to your private label site and manage their own groups of prepaid batches online. They can activate and recharge accounts or batches, print receipts, run usage/payment reports and retrieve call details.

Affiliate Program
You can setup affiliates instantly online. Your affiliates can market your products with mirror sites. You can provide them with login access so they can track their commissions and run sales reports.

Custom Voice Prompts
You would be able to add your own custom voice prompts, including promotional messages.

Promo Code Tracking
The Promo Code Tracking application enables service providers to launch a variety of marketing programs aimed to substantially increase online sales. The promo code can be enabled through a URL or by adding a banner with a Promo Code text box.

There are two types of promotions
1. “free trial deal” where the visitor enters the Promo Code, completes the sign up form but no purchase is made. The credit card will not get charged. Once the free credit is depleted, end-user will hear a voice prompt “to recharge your PIN please press 1”. If the 1 is pressed then the credit card gets charged for the specified amount upon signup, otherwise the account is deleted;
2. “extra credit on purchase”, where a specified credit is given to a client if they sign up for the service. Example: extra credit on the prepaid balance or extra credit for monthly charges.

Here are some examples how the promo code app can be used to increase your revenue:

Free trials
10 days free trial of service
100 minutes free trial
Special offers
Buy now and get free minutes
Buy now and get a free month of service

Refer-a-friend
Provide a unique Promo Code for each subscriber upon signup. Have your clients give out the Promo Code to new referrals and both get 1 free month of service or extra credit.

Campaign tracking
Offer the promo code on printed media for special offers

Affiliate programs
Provide a new incentive to your agents through the Promo Code to avoid circumvention from online visitors.

TelCan APIs

What is API?
API stands for application program interface. It is IT industry standard term used for computers applications that provide live connection to products and services of a company to outside world using a special protocol.
TelCan API provides live access to products and services of TelCan to third parties to produce different visual interfaces. Through an API a reseller can create an account manager for his clients on his remote site on any platform that can provide access to Internet using secure HTTP protocol.

TelCan has been developing and improving APIs since long time. Our team is constantly working on improving the quality and quantity of service through API’s. Currently we are providing following services through API.
1) Create or maintain a Client Account

2) Add products and services in an account (e.g. lines, DIDs or PINs)

3) Retrieve Real-time call details

4) Triggering a call

5) Re-charging lines (or Pins) and accounts.

6) Managing and deleting Products and services from an account

7) Retrieve PIN parameters such as rates, fees, denominations, etc.

How does an API work?
TelCan provide an easy to use and globally available standard for APIs. Our APIs are accessible through internet using a standard URL for example if you would like to create an account from your remote site or application on our system, you will simply call a URL
like https://support.TelCan.net/secure/api/CreateClientAccount.asp along with the new client information using query string or posting data to this URL.

What types of platform supported by TelCan APIs?
TelCan APIs are accessible through a URL and support standard “POST” and “GET” (query string) protocols to send a request and information to our server.
”POST” and “GET” data transfer methods to a URL is commonly used in Internet communications. It is available in all operating systems like UNIX, LINUX and WINDOWS. You may use PERL, JAVA, ASP, or simple HTML to send a request to our servers using APIs. A simple Internet browser can serve as an API client and can send request to our server and than can receive the result in various formats like HTML and XML.