Features. Standard and Platinum Packages

	Standard	Platinum
starting at	$9.99	$14.99
Number of extensions	5	10
Nationwide Toll Free Number
Professional Greetings
Auto-attendant
Voicemail Capacity
Dynamic Operator Extension
No busy signals/Unlimited capacity
Change Ring-to Number
Unified office appearance
No need for a technician
Caller ID with extensions
Web Access to Voicemail
Web based administration
Notification via pager, e-mail and phone
Call Blocking
Call return from mailbox, phone and internet
Forced Voicemail
Detailed on-line Billing
6 second billing increments
PBX connect
No hardware/software required

This is your main number that all features and benefits revolve around. This is the number that you can advertise and give out to prospects and clients so they can reach you. The PBX (extensions) and voicemail (Enabled or Forced) can only work once this number becomes active. TelCan gives you the option of selecting your own Toll Free Number. You can select an existing number from our list, which will be active within One Business Day. However, you also have the option of having a personal and unique Toll Free Number, Vanity numbers will become active within 4-7 business days. [top]

Professional Greeting

Once you sign up for our PBX, you will have the option to either use a generic greeting, or create your own. TelCan has already established 3 greetings that you can select from. However, to give your business a more personal feel, you can record your own greeting.
You can select the type of greeting you wish to use by following the instructions on your on-line account manager.[top]

Auto-attendant

The auto-attendant is the best way to route your calls, and give your business that corporate feel. Upon calling your Toll Free Number, the caller will hear the greeting and will be given voice prompts to dial an extension. Even better, you can create sub-menus based around the original menu.[top]

Dynamic Operator Extension

The auto-attendant has a default of making the extension "0" forward to a receptionist. However, you can assign this extension to any number.[top]

No busy signals/Unlimited capacity

We understand that each call is important to you and your business. By using top of the line routing, we eliminate busy signals. You can have multiple calls come in at any time at the same time.[top]

Change Ring-to Number

Through your on-line account manager, you have the ability to change the destination number of each extension. Any changes are done in real-time so the moment you make a change, it is immediately done. Also, each extension can forward separate phone numbers.[top]

Unified office appearance

A feature for those who want to give the impression of a unified office, but in actuality have a scattered team. Our PBX can have each extension forward to different phone numbers. One extension can forward to a landline in one country, and a separate extension can forward to a cell phone in a different country.[top]

No need for a technician

As a TelCan client, we eliminate the need for heavy and complicated machinery and confusing software. The only hardware you will ever need is a telephone. We take care of the rest.[top]

Caller ID with extensions

Each call that is received through your Toll Free Number is recognized through our advanced system. All calls are logged in your on-line account manager and can be viewed in Real Time. You can know exactly who called which extension. [top]

Web Access to Voicemail

To avoid paying a fee when dialing in to listen to new voicemails, TelCan gives you the option to listen to them over your computer. Through your on-line account manager, each new message is stored in a .WAV format for you to listen. Simply save the message onto your computer, and listen to it as many times as you like.[top]

Web based administration

The on-line account manager gives you full control over every small aspect any time. View all Call Details, change the routing, listen to voicemails and view account transactions are only the beginning. All details are posted in real time, and all account changes are modified in real time.[top]

Notification via pager, e-mail and phone

Whenever you have a new voicemail message, you have multiple options of how you would like to be notified. You will be sent an e-mail, but we can also go one step further.
You can be alerted on your cellular phone that you have a new message. Also, some cellular phones have pager capabilities, so in this case you can also be sent a pager notification.
Please check with your cellular provider to see if your phone is capable of this feature.[top]

Call Blocking

As a TelCan user, you have full control over your Toll Free Number, this includes selecting who can dial your number. Through your on-line account manager, you have the option to block certain phone numbers or even whole area codes.[top]

Call return from mailbox, phone and internet

This time saving feature eliminates the need for a paper and pen. When listening to your voicemails, you have the option to immediately dial the number back. Our system recognizes the original call and gives you the option to call it. Don’t worry about people not leaving a number, or listening to a message multiple times just to hear a phone number.[top]

Forced Voicemail

TelCan gives you the option to customize your voicemails also. The forced voicemail is perfect for people who only want a voicemail box without the hassle of answering calls. [top]

Detailed on-line Billing

Through your on-line account manager, you have the option to view all your account transactions in real time. View all your calls, the length of time and how much each call costs. Also, you can see how much and when we perform the credit card charges. We eliminate the need and use of paper bills in favor of an easier and more convenient method, which is environmentally friendly.[top]

6 second billing increments

Each call that is connected has a minimum charge of 30 seconds. After that initial 30 seconds we bill at 6 second increments.
If you speak for 10 seconds, you will be billed for 30, if you speak for 32 seconds, you will be billed for 36 seconds. With our low rates, this literally equates into a fraction of a cent.[top]

PBX connect


Our Toll Free Numbers can adapt to an already existing hardware PBX system. So one extension can be in the office and one can be at home. Both Calls can be answered, but will be answered from totally different locations. And voicemails can be routed to these separate locations.
The only requirement is that the existing PBX must have an auto-attendant. It cannot work if a live receptionist or operator answers the calls.[top]

No hardware/software required

Have all the features of a pbx system multi-national company uses at a fraction of the cost. You don't have to buy harware/software, or buy new modules when new features become available. [top]