Telcan is an Application Service Provider that will bring our telecommunications
services and products to you via the World Wide Web. The policies below
are applicable to our website.
Your Privacy Is Our Concern
At Telcan, your privacy is our concern. We understand your need for privacy
when using the Web for your communications and we have developed our Privacy
Policy in order to demonstrate our firm commitment to privacy. We want
you to feel confident about the privacy and security of your personal
Telcan protects your privacy and your data. Telcan does not share, disclose,
trade or sell any personally identifiable information collected online
with other companies or organizations. If Telcan should, at any time,
desire to share its customers' personal or online transactional data with
third parties, it will provide advance notification allowing its users
the opportunity to prevent the company from providing their information
to third parties.
· Disclosure for Legal Purposes: While Telcan will use its best
efforts to protect your privacy and personal information, we may be required
by law or we may believe in good faith that disclosure is necessary: a)
to defend our rights or property or those of our users; b) to comply with
legal process served on us or our affiliates; c) or in connection with
a corporate transaction such as a merger, consolidation or sale of substantial
· Improper Conduct: We may also use your personal information to
investigate and help prevent potentially unlawful activity or activity
that threatens our service.
· Recordings: While Telcan protects your privacy and data, we want
you to be aware that any time you participate in a conference, the Moderator
and/or a third-party to the conference may record the session for their
· Choice: If you do not want to receive communications from Telcan,
please contact your local customer representative directly and we will
delete your name from our marketing list.
Personal Information: Telcan may ask you for personally identifiable information
such as your name, telephone number or email address. We use this information
to help maintain accurate accounts and provide the services you have requested.
Once you register to Telcan and sign in to our services, you are no longer
anonymous to us.
Any details that you provide to us are stored for use on future visits,
as we do not want you to give us any information more than once. Personally
identifiable information that we collect may be stored and processed in
any country where Telcan or its affiliates, subsidiaries or agents maintain
facilities. Personally identifiable information may be combined with other
information about your use of our sites in order to improve our services
and products. Some examples of how we might use your personal information
· Our server will recognize your domain name and the pages that
you visit. This data is gathered for quality control and improvement of
· When an email is sent to us, we will use your email address in
order to respond to your enquiry. · We collect information that
you volunteer to us on surveys, contests, and registration sites. ·
We ask for your email address in order to communicate with you about your
account and other Telcan related services and products.
· We may also contact you to offer new products and services, however
if you do not want to receive this information, please go the section
above titled “Choice.”
Anonymous Information: Telcan collects general information that does
not personally identify you regarding your use of our sites (“Anonymous
Information.”) We may use this Anonymous Information in order to
improve our services and products, evaluate our marketing efforts or make
our site more useful to you.
Email Addresses: Your email address will be stored just as securely as
any other personal information that we have received from you. We will
not pass on your email contact information to any organization beyond
the Telcan Group without your express permission. We will not send you
unwanted email messages or junk mail, however our marketing and accounting
departments may need to send you email messages regarding new services
and products or regarding accounting or service matters.
Access: When you register to use any of our services and products, we
will send you a confirmation of your registration indicating the personal
information that was obtained from your registration. Your registration
will be treated as consent to our using your personal and anonymous information
in the manner described in this Policy.
Data Review / Update: You may review or update the available personally
identifiable information that we have received from you online by contacting
your local customer representative. To better safeguard your information,
we will take reasonable steps to verify your identity before granting
access or making corrections to your information on file.
Safeguards and Security
Our technology: The technology we employ ensures that your sensitive information
is secure and protected from loss or misuse, from unauthorized access,
disclosure, alteration or destruction and from improper use. For example,
we provide password-protection for certain services offered on this site.
For our on-line web reservation service, we use industry-standard SSL-encryption
and proprietary security methods to protect data transmissions and to
provide secure sessions. We will continue to enhance our security procedures
as new technology becomes available. We store your sensitive information
in secure operating environments that are not available to the general
public. We have taken all necessary safeguards and security measures to
protect your privacy, however, you recognize and accept that under the
current technology, where Telcan sometimes uses technical protective security
programs in conjunction with its services, Telcan, in no way whatsoever
provides or implies an absolute warranty of security and protection to
Hyperlinks: Our website may contain ad banners and hyperlinks that can
give you access to websites run by third parties. We have no control over
the privacy policies of such third party sites, and we strongly recommend
to visit. We are not and cannot be responsible for your privacy on third
party sites not under our control.
you with better service. A "cookie" is a unique piece of data
generated by a web site that is stored on your computer. Each time you
access that web site, the contents of the cookie are sent back to the
web site. This means that the web server can be aware that you have visited
before and that you are returning - or perhaps loading up another page
data that you have previously entered on that web site, so that you do
not need to enter it again. Cookies cannot, by themselves, reveal any
personal details about you or your computer's setup. Cookies do not contain
executable code and cannot be used for infecting your computer with a
virus. Cookies cannot tell if more than one person is using the computer
to access a web site, unless they are using personal profiles with separate
cookie databases. If you delete the cookies database, uninstall your browser,
or use a different browser to access the site, no cookie will be available
to send to the web site, and a new cookie will be assigned. We may use
cookies to deliver content that is specific to your interests. You have
the option of configuring your browser to accept all cookies, reject all
cookies or notify you when a cookie is sent. Check the “Help”
menu of your browser to learn how to change your cookie options. But please
note that if you reject all cookies you may not be able to use some of
our products and services that require you to sign-in.
Contact Us: We work hard to protect your privacy. We want you to know
that we are committed to safeguarding your privacy to our online and Internet
activities and we welcome the opportunity to hear from you if you have
that we have not adhered to these policies, please contact us at the email
address above and we will use commercially reasonable efforts to promptly
determine and remedy the problem.
2800 Skymark Ave, Suite 402
Mississauga ON, L4W 5A6 Canada