Our ASP model offers inexpensive and superior CRM alternative with
minimum start up investment, no agent training or enterprise-wide
-Improve the revenue potential of your web site by using the most
immediate and efficient live interaction channel.
-Expand your market by providing global toll-free support worldwide
for your customers.
-Free your customers from waiting in queue. Reduce angry customers
as well as agent turnover rate.
-Capture visitor's information in real time for better client interaction
and more sales.
Long Term ROI
·Step ahead of your competition by providing a cutting-edge
·Increase customer loyalty by providing an enhanced, communication
·Improve your customer interaction by providing skills-based
routing and priority routing.
The Call Me Button uses unique technology to provide caller ID as
with incoming PSTN calls. But our breakthrough technology allows
call center agents to actually retrieve the caller ID before the
communication is established with the client.
THE CALL ME BUTTON provides skills-based routing to your contact
center. Based on the online customer data captured, you are able
to route the call to your most qualified agent or location. This
saves time and money for agent training. Calls can also be routed
geographically to distributed channels.
Works with your existing setup
THE CALL ME BUTTON works with any ACD, PBX or CTI system, and you
can use your existing setup. Calls automatically navigate through
any IVR to reach your designated agent. Your staff operates using
your existing contact medium with no additional training needed,
while for your customers enjoy a new enhanced level of satisfaction.
Captures visitor information.
THE CALL ME BUTTON voice captures key visitor information such as
name, telephone number and email address. These information are
presented online securely in real-time.
An email will be sent to you following each phone call made through
the THE CALL ME BUTTON service. These emails will contain log information.
You have the option of restricting calls by day of the week, hours
of operation or regions.
Toll Free Blending
Toll-free calling could be offered to customers from any countries
you chose to market at a fraction of owning 1-800 number.
Less hassle Your potential clients can reach you with just a click
of a button making it easier for them to contact you- and easier
for you to generate new business.
Detailed call status.
THE CALL ME BUTTON provides session details with valuable information
on each and every visitor. This information can also serve as a
powerful sales tool. An email is also sent for each interaction.
Call routing options
Enable you to direct calls to your preferred targets, and navigate
through any IVR or PBX system, ensuring that your online visitors
are talking to the right person at their peak of interest.
Quick and Easy set up
We’ll have you up-and-running in one business day.