TelCan's Toll Free Solution just what telecommuters ordered

A Canadian-based telecom has announced plans to market one of its long-distance solutions to telecommuters in North America...
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New online store front for Toll Free service

We have created a new landing page for our clients and agents to easily access and market TelCan's enhanced toll free service...read more

Click-to-Talk for E-business

Add a click-to-talk (also called web callback) button to your web site, email or banner ad and have customers contact your staff...read more

TelCan seeks Master Agents to meet demand for enhanced toll free service

Toronto, Canada, October 3, 2002 - Telcan. TelCan has announced the North American debut of its enhanced toll free solution, and to make the service more price competitive.. read more

TELCAN'S TOLL FREE SOLUTION JUST WHAT TELECOMMUTERS ORDERED
By Ian Palmer

A Canadian-based telecom has announced plans to market one of its long-distance solutions to telecommuters in North America.
The initiative, announced by TelCan President Anton Mendoza, means telecommuters who sign up for the company's TelCan800 solution need only pay a low per-minute fee to enable their North American-based family, friends, and coworkers to contact them cost-free.
While callers must be based in either Canada or the US, TelCan clients can be located anywhere in the world, irrespective of country, geographic region, or time zone.
"The specific benefits are that they can be reached at one number regardless of where they are," says Mendoza. "Our solution also enables clients to use one number to ring multiple numbers at once, without the need for call forwarding. Clients can also set up a virtual office environment where they can add company greetings, menu options, and voice mail when clients call their toll-free number."
In a marketplace dominated by large telecoms such as AT&T, BellSouth, SBC Communications, and Verizon, TelCan plans to provide an alternative for telecommuters who want to remain accessible whether they are sitting in their home offices, flying overseas for meetings, or walking to the local post office to mail letters.
TelCan's TelCan800 solution enables telecommuters to:
· Stay in touch with co-workers and employers - an important consideration if the work-from-home arrangement is to be successful.
· Designate which line their 1-800 number transfers to, so they can avoid having to miss calls.
· Avoid the added cost, stress, and inconvenience of having to install additional phone lines.
Mendoza adds that while the major telecoms provide toll free services, TelCan offers an affordable, practical, and dependable solution specifically designed to address the needs of telecommuters.
"Our virtual office features provide small businesses and home offices with a first class image," adds Mendoza. "In addition, we deliver call details in real time over the Internet, which can be downloaded into any application. This feature is crucial when measuring advertising campaigns."
As more and more workers across North America start to telecommute, the need for solutions to facilitate the work-from-home working arrangement will become more and more necessary, experts say.
One recent report revealed that telecommuting in North America has been growing at a 15 percent clip since 1990. The same report also mentioned that up to 80 percent of Fortune 1000 firms are likely to implement telecommuting options within the next two to three years.
Another study released in April 2002 by Cahners In-Stat Group suggested that about 31 million Americans - 25 percent of the US workforce - telecommute during at least part of their work week.
Furthermore, Access Markets International Partners, in a report released in March 2002, added that 67 million people - accounting for more than half of the US domestic workforce - will be telecommuting by 2006.
North of the border, an EKOS study released last year revealed that 11 percent of Canadians primarily work from home and 40 percent of Canadians telecommute from home at least part of the time. The study also revealed that over 50 percent of Canadian workers are interested in telecommuting.
What this means, says Mendoza, is that TelCan is well positioned with its TelCan800 solution to help the current and future group of telecommuters to make the most of their time whether at home, at the office, or on the road.
Because time spent with TelCan800 is time well spent.

NEW ONLINE STORE FRONT FOR TELCAN800 TOLL FREE SERVICE

We have created a new landing page for our clients and agents to easily access and market TelCan's enhanced toll free service, called "telcan800".

The new site can be found at http://www.telcan.net/telcan800/telcan800.asp. We have created a concept that focuses on the product and all details about its features and benefits.

TELCAN SEEKS MASTER AGENTS TO MEET DEMAND FOR ENHANCED TOLL FREE SERVICE

Toronto, Canada, October 3, 2002 - Telcan. TelCan has announced the North American debut of its enhanced toll free solution, and to make the service more price competitive it has decided to make Master Agents the main distribution channel.

"TelCan's enhanced toll-free service brings together the robustness of a stand-alone toll-free number with rich telephony features that our company has been developing from the beginning," said Anton Mendoza, president of TelCan. "This combination brings superior benefits to the business world. With the immediacy of online provisioning, a client would order a toll-free number online and start using it in just a few hours."

By offering TelCan's toll free solution to their customers, Master Agents would be able to guarantee that their end users could instantly re-program the ring-to number to any telephone number. As such, call centers that need to re-route to multiple locations would be primary candidates for this solution. TelCan also delivers call details over the Internet, which could then be downloaded into any application, a crucial feature when measuring advertising campaigns.

Master Agents that serve as the main distribution channel for the innovative, unique, and cost-effective solution would have access to TelCan's back-office management system and would be able to run flexible reports that chart daily usage, monthly usage, revenues generated, commission generated, new orders, and more. Master Agents would also receive email notifications whenever they generate new orders.

About TelCan
Since commencing operations in 1997, TelCan has been among the best facility-based service providers in the world. The company has an impressive technological background, having been founded by skilled engineers, and its technical acumen has enabled it to develop all its products, services, and web applications in house. A leading provider of value-added telecommunications services, TelCan is backed by 24/7 on-site monitoring, real-time diagnostics and reporting, as well as fully redundant switching platforms and web servers that are located at strategic bandwidth hubs in New York and Toronto.

For more information about TelCan visit the web site at www.telcan.net or phone 1-888-6-TELCAN.
TelCan
3050 Confederation Parkway, Suite 305
Mississauga, Ontario, Canada, L5B-3Z6
Contact: Lazara Herrera, 1-905-804-9111 Ext. 253